/* Design Tokens */
:root {
  /* Brand crimson */
  --primary:        #b11217;
  --primary-rgb:    177, 18, 23;
  --primary-dark:   #8a1214;
  --primary-darker: #6e0f11;
  --primary-soft:   #fff2ea;
  --primary-tint:   #ffeae3;

  /* Gold / amber accent */
  --accent:         #e6a817;
  --accent-rgb:     230, 168, 23;
  --accent-dark:    #c9900a;
  --accent-soft:    #fff8f2;

  /* Sidebar gradient */
  --sidebar-top:    #a8121b;
  --sidebar-bottom: #7a1012;

  /* Neutrals */
  --bg:             #f5f6f8;
  --card:           #ffffff;
  --text:           #1f2329;
  --text-muted:     #6b7280;
  --text-soft:      #8b91a0;
  --border:         #e6e8ec;
  --border-soft:    #eef0f3;

  /* Status */
  --success:        #1f9d55;
  --warning:        #e6a817;
  --danger:         #c0392b;
  --info:           #2b6cb0;

  --bs-primary:        var(--primary);
  --bs-primary-rgb:    var(--primary-rgb);
  --bs-link-color:     var(--primary);
  --bs-link-hover-color: var(--primary-dark);
  --bs-border-color:   var(--border);
  --bs-body-color:     var(--text);
  --bs-body-bg:        var(--bg);
  --bs-body-font-family: 'Poppins', system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;

  /* Layout */
  --sidebar-w: 264px;
  --topbar-h:  66px;
  --radius:    14px;
  --radius-sm: 10px;
  --shadow:    0 1px 2px rgba(16, 24, 40, .04), 0 6px 18px rgba(16, 24, 40, .05);
  --shadow-lg: 0 10px 34px rgba(16, 24, 40, .12);
}

/* Base */
* { box-sizing: border-box; }

body {
  font-family: var(--bs-body-font-family);
  background: var(--bg);
  color: var(--text);
  font-size: 14.5px;
  -webkit-font-smoothing: antialiased;
}

h1, h2, h3, h4, h5, h6 { font-weight: 600; letter-spacing: -.01em; }
a { text-decoration: none; }

.text-primary  { color: var(--primary) !important; }
.text-muted-2  { color: var(--text-muted) !important; }
.bg-cream      { background: var(--accent-soft) !important; }
.fw-medium     { font-weight: 500 !important; }

::selection { background: rgba(var(--primary-rgb), .18); }

/* Scrollbar */
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-thumb { background: #cfd3da; border-radius: 20px; border: 2px solid var(--bg); }
::-webkit-scrollbar-thumb:hover { background: #b6bcc6; }

/* App Shell */
.app { display: flex; min-height: 100vh; }

/* Sidebar */
.sidebar {
  width: var(--sidebar-w);
  min-width: var(--sidebar-w);
  background: linear-gradient(180deg, var(--sidebar-top) 0%, var(--sidebar-bottom) 100%);
  color: #fff;
  display: flex;
  flex-direction: column;
  position: fixed;
  inset: 0 auto 0 0;
  z-index: 1045;
  box-shadow: 4px 0 24px rgba(110, 15, 17, .18);
  transition: transform .28s cubic-bezier(.4, 0, .2, 1);
}

.sidebar__brand {
  padding: 20px 22px 16px;
}
.sidebar__brand .logo-mark {
  width: 34px; height: 34px; flex: 0 0 34px;
}
.sidebar__brand .brand-name {
  font-size: 1.32rem; font-weight: 800; line-height: 1; letter-spacing: .04em; color: #fff;
}
.sidebar__brand .brand-sub {
  font-size: .58rem; letter-spacing: .14em; color: rgba(255,255,255,.78); font-weight: 600; margin-top: 3px;
}

.sidebar__user {
  margin: 4px 16px 14px;
  padding: 11px 12px;
  background: rgba(255, 255, 255, .08);
  border: 1px solid rgba(255, 255, 255, .12);
  border-radius: 12px;
  display: flex; align-items: center; gap: 11px;
}
.avatar-gold {
  width: 38px; height: 38px; flex: 0 0 38px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--accent) 0%, var(--accent-dark) 100%);
  color: #4a3300; font-weight: 700; font-size: .82rem;
  display: grid; place-items: center;
  box-shadow: 0 2px 8px rgba(0,0,0,.18);
}
.sidebar__user .u-name { font-size: .86rem; font-weight: 600; line-height: 1.2; }
.sidebar__user .u-role { font-size: .68rem; color: rgba(255,255,255,.72); }

.sidebar__nav { padding: 4px 14px; overflow-y: auto; flex: 1; }
.sidebar__nav::-webkit-scrollbar { width: 6px; }
.sidebar__nav::-webkit-scrollbar-thumb { background: rgba(255,255,255,.18); }

.nav-section {
  font-size: .62rem; text-transform: uppercase; letter-spacing: .12em;
  color: rgba(255,255,255,.5); font-weight: 700;
  padding: 14px 12px 6px;
}

.sidebar__nav .nav-link {
  display: flex; align-items: center; gap: 12px;
  color: rgba(255, 255, 255, .9);
  border-radius: 10px;
  padding: 10px 13px;
  font-size: .9rem; font-weight: 500;
  margin-bottom: 2px;
  transition: background .15s, color .15s;
}
.sidebar__nav .nav-link i { font-size: 1.06rem; width: 20px; text-align: center; }
.sidebar__nav .nav-link:hover { background: rgba(255, 255, 255, .12); color: #fff; }
.sidebar__nav .nav-link.active {
  background: #fff; color: var(--primary); font-weight: 600;
  box-shadow: 0 4px 12px rgba(0,0,0,.14);
}
.sidebar__nav .nav-link.active i { color: var(--primary); }
.sidebar__nav .nav-link .badge { margin-left: auto; }

.sidebar__footer { padding: 12px 16px 18px; }
.btn-back-system {
  width: 100%;
  background: linear-gradient(135deg, var(--accent) 0%, var(--accent-dark) 100%);
  color: #4a3300; font-weight: 700; font-size: .82rem;
  border: 0; border-radius: 10px; padding: 11px;
  box-shadow: 0 4px 12px rgba(0,0,0,.16);
  transition: transform .12s, filter .15s;
}
.btn-back-system:hover { filter: brightness(1.05); transform: translateY(-1px); color: #4a3300; }

/* Main + Topbar */
.main {
  flex: 1;
  margin-left: var(--sidebar-w);
  min-width: 0;
  display: flex; flex-direction: column;
}

.topbar {
  height: var(--topbar-h);
  background: var(--card);
  border-bottom: 1px solid var(--border);
  position: sticky; top: 0; z-index: 1030;
  display: flex; align-items: center; gap: 14px;
  padding: 0 22px;
}
.topbar .hamburger {
  border: 0; background: transparent; color: var(--text); font-size: 1.35rem;
  display: none; line-height: 1;
}
.topbar__search { flex: 1; max-width: 440px; position: relative; }
.topbar__search i {
  position: absolute; left: 14px; top: 50%; transform: translateY(-50%);
  color: var(--text-soft); font-size: 1rem;
}
.topbar__search input {
  width: 100%; border: 1px solid var(--border); background: #f7f8fa;
  border-radius: 30px; padding: 9px 16px 9px 40px; font-size: .88rem; color: var(--text);
  transition: border-color .15s, background .15s, box-shadow .15s;
}
.topbar__search input:focus {
  outline: none; background: #fff; border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(var(--primary-rgb), .12);
}

.topbar__actions { display: flex; align-items: center; gap: 6px; margin-left: auto; }
.icon-btn {
  width: 40px; height: 40px; border-radius: 10px; border: 0; background: transparent;
  color: #4b5563; font-size: 1.18rem; position: relative;
  display: grid; place-items: center; transition: background .15s, color .15s;
}
.icon-btn:hover { background: var(--primary-soft); color: var(--primary); }
.icon-btn .dot {
  position: absolute; top: 8px; right: 9px; width: 8px; height: 8px;
  background: var(--primary); border-radius: 50%; border: 2px solid #fff;
}

.topbar__profile {
  display: flex; align-items: center; gap: 9px; padding: 5px 8px 5px 5px;
  border-radius: 30px; cursor: pointer; transition: background .15s;
}
.topbar__profile:hover { background: #f3f4f6; }
.avatar-sm {
  width: 36px; height: 36px; border-radius: 50%;
  background: linear-gradient(135deg, var(--primary) 0%, var(--primary-darker) 100%);
  color: #fff; font-weight: 700; font-size: .78rem; display: grid; place-items: center;
}
.topbar__profile .p-name { font-size: .84rem; font-weight: 600; line-height: 1.15; }
.topbar__profile .p-role { font-size: .68rem; color: var(--text-muted); }

/* Notification / search dropdown panels */
.dropdown-panel { width: 340px; padding: 0; border: 1px solid var(--border); border-radius: 14px; box-shadow: var(--shadow-lg); overflow: hidden; }
.dropdown-panel .dp-head { padding: 13px 16px; border-bottom: 1px solid var(--border-soft); display: flex; align-items: center; justify-content: space-between; }
.dropdown-panel .dp-head h6 { margin: 0; font-size: .92rem; }
.dp-item { display: flex; gap: 11px; padding: 12px 16px; border-bottom: 1px solid var(--border-soft); transition: background .12s; }
.dp-item:last-child { border-bottom: 0; }
.dp-item:hover { background: #fafbfc; }
.dp-item .dp-ic { width: 36px; height: 36px; flex: 0 0 36px; border-radius: 9px; display: grid; place-items: center; font-size: 1.05rem; }
.dp-item .dp-title { font-size: .84rem; font-weight: 600; line-height: 1.25; }
.dp-item .dp-time { font-size: .72rem; color: var(--text-soft); }

/* Page body */
.page { padding: 22px; flex: 1; }
@media (min-width: 1500px){ .page { padding: 26px 30px; } }

.breadcrumb { font-size: .8rem; margin-bottom: 4px; }
.breadcrumb a { color: var(--text-muted); }
.breadcrumb a:hover { color: var(--primary); }
.breadcrumb .breadcrumb-item.active { color: var(--text); font-weight: 500; }
.breadcrumb-item + .breadcrumb-item::before { content: "/"; color: var(--text-soft); }

.page-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: 20px; }
.page-title { font-size: 1.5rem; font-weight: 700; margin: 0; color: var(--text); }
.page-subtitle { color: var(--text-muted); font-size: .88rem; margin: 4px 0 0; }

/* Cards */
.card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}
.card-header {
  background: transparent; border-bottom: 1px solid var(--border-soft);
  padding: 16px 20px; font-weight: 600;
}
.card-body { padding: 20px; }
.card-title-row { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 4px; flex-wrap: wrap; }
.card-title-row > *:first-child { flex: 1 1 auto; min-width: 0; }
.card-title-row .seg-toggle,
.card-title-row .btn-group { flex-shrink: 0; }

.panel-title { color: var(--primary); font-weight: 700; font-size: 1.08rem; margin: 0; }
.panel-sub   { color: var(--text-muted); font-size: .85rem; margin: 2px 0 0; }

.accent-card {
  border-left: 5px solid var(--primary);
  border-radius: var(--radius);
}
.accent-card.gold { border-left-color: var(--accent); }

/* Stat cards */
.stat-card {
  background: var(--card); border: 1px solid var(--border); border-radius: var(--radius);
  padding: 18px 68px 18px 20px; box-shadow: var(--shadow); height: 100%;
  position: relative; overflow: hidden;
  transition: transform .14s, box-shadow .14s;
}
.stat-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-lg); }
.stat-card .stat-label { font-size: .78rem; color: var(--text-muted); font-weight: 600; letter-spacing: .01em; }
.stat-card .stat-value { font-size: 2.05rem; font-weight: 800; color: var(--primary); line-height: 1.1; margin: 6px 0 2px; }
.stat-card .stat-desc  { font-size: .78rem; color: var(--text-soft); }
.stat-card .stat-ic {
  position: absolute; top: 16px; right: 16px;
  width: 42px; height: 42px; border-radius: 12px; display: grid; place-items: center; font-size: 1.25rem;
  background: var(--primary-soft); color: var(--primary);
}
.stat-card.is-gold .stat-value { color: var(--accent-dark); }
.stat-card.is-gold .stat-ic { background: rgba(var(--accent-rgb), .14); color: var(--accent-dark); }
.stat-card.is-success .stat-value { color: var(--success); }
.stat-card.is-success .stat-ic { background: rgba(31,157,85,.12); color: var(--success); }
.stat-card.is-danger .stat-value { color: var(--danger); }
.stat-card.is-danger .stat-ic { background: rgba(192,57,43,.1); color: var(--danger); }
.stat-trend { font-size: .72rem; font-weight: 600; display: inline-flex; align-items: center; gap: 3px; margin-top: 6px; }
.stat-trend.up { color: var(--success); }
.stat-trend.down { color: var(--danger); }

.kpi {
  background: var(--card); border: 1px solid var(--border); border-radius: var(--radius);
  padding: 18px 22px; box-shadow: var(--shadow); height: 100%;
}
.kpi .kpi-label { font-size: .82rem; color: var(--text-muted); font-weight: 600; }
.kpi .kpi-value { font-size: 2.3rem; font-weight: 800; color: var(--primary); line-height: 1.05; margin: 6px 0 4px; }
.kpi .kpi-sub { font-size: .82rem; color: var(--text-muted); }

/* Tables */
.table-wrap { overflow-x: auto; border-radius: var(--radius-sm); }
.table { margin: 0; font-size: .86rem; vertical-align: middle; }
.table > thead th {
  background: var(--primary); color: #fff; font-weight: 600;
  font-size: .76rem; letter-spacing: .03em; text-transform: uppercase;
  padding: 12px 14px; border: 0; white-space: nowrap;
}
.table > thead th:first-child { border-top-left-radius: 8px; }
.table > thead th:last-child  { border-top-right-radius: 8px; }
.table > tbody td { padding: 12px 14px; border-bottom: 1px solid var(--border-soft); color: var(--text); }
.table > tbody tr:hover { background: #fafbfc; }
.table > tbody tr:last-child td { border-bottom: 0; }
.table .fw-id { font-weight: 600; color: var(--primary); }
.table-soft > thead th { background: #f3f4f6; color: var(--text); text-transform: none; letter-spacing: 0; font-size: .8rem; }

/* Badges / chips */
.badge { font-weight: 600; font-size: .68rem; padding: .42em .7em; border-radius: 30px; letter-spacing: .02em; }
.badge-soft { background: var(--primary-soft); color: var(--primary); }
.b-success { background: rgba(31,157,85,.14); color: #157347; }
.b-warning { background: rgba(230,168,23,.18); color: #a06f00; }
.b-danger  { background: rgba(192,57,43,.14); color: #b02a1c; }
.b-info    { background: rgba(43,108,176,.13); color: #1d4f8a; }
.b-neutral { background: #eef0f3; color: #4b5563; }
.b-gold    { background: rgba(230,168,23,.18); color: #a06f00; }

.dot-status { width: 8px; height: 8px; border-radius: 50%; display: inline-block; margin-right: 6px; }
.ds-green  { background: var(--success); }
.ds-amber  { background: var(--warning); }
.ds-red    { background: var(--danger); }
.ds-gray   { background: #9aa1ad; }

/* Buttons */
.btn { font-weight: 600; font-size: .86rem; border-radius: 9px; padding: .56rem 1.05rem; }
.btn-primary { background: var(--primary); border-color: var(--primary); color: #fff; }
.btn-primary:hover, .btn-primary:focus { background: var(--primary-dark); border-color: var(--primary-dark); color:#fff; }
.btn-outline-primary { color: var(--primary); border-color: var(--primary); }
.btn-outline-primary:hover { background: var(--primary); border-color: var(--primary); color: #fff; }
.btn-gold { background: var(--accent); border-color: var(--accent); color: #4a3300; }
.btn-gold:hover { background: var(--accent-dark); border-color: var(--accent-dark); color: #4a3300; }
.btn-soft { background: var(--primary-soft); color: var(--primary); border: 0; }
.btn-soft:hover { background: var(--primary-tint); color: var(--primary-dark); }
.btn-light-2 { background: #f1f3f5; border: 1px solid var(--border); color: var(--text); }
.btn-light-2:hover { background: #e9ecef; }
.btn-icon { width: 34px; height: 34px; padding: 0; display: inline-grid; place-items: center; border-radius: 8px; }
.btn-sm { font-size: .78rem; padding: .38rem .7rem; }

/* table action buttons */
.act-btn { border: 0; background: transparent; width: 30px; height: 30px; border-radius: 7px; display: inline-grid; place-items: center; color: #6b7280; transition: background .12s, color .12s; }
.act-btn:hover { background: var(--primary-soft); color: var(--primary); }
.act-btn.danger:hover { background: rgba(192,57,43,.12); color: var(--danger); }

.disposition-btn { display:inline-flex; align-items:center; gap:4px; border:1px solid var(--border);
  background:#fff; border-radius:20px; padding:4px 10px; font-size:.72rem; font-weight:500;
  color:var(--text-muted); white-space:nowrap; cursor:pointer; transition:background .12s, border-color .12s, color .12s; }
.disposition-btn:hover { border-color: var(--primary); color: var(--primary); }
.disposition-btn.is-active.is-reimbursed { border-color: var(--success); background: rgba(31,157,85,.1); color: var(--success); }
.disposition-btn.is-active.is-replaced { border-color: var(--primary); background: var(--primary-soft); color: var(--primary); }
.disposition-btn.is-locked { cursor: not-allowed; }
.disposition-btn.is-locked:hover { border-color: var(--border); color: var(--text-muted); }
.disposition-btn.is-locked.is-active.is-reimbursed:hover { border-color: var(--success); color: var(--success); }
.disposition-btn.is-locked.is-active.is-replaced:hover { border-color: var(--primary); color: var(--primary); }
.disposition-btn.is-locked:not(.is-active) { opacity: .4; }

/* Forms */
.form-label { font-weight: 600; font-size: .82rem; color: var(--text); margin-bottom: 5px; }
.form-control, .form-select {
  border: 1px solid var(--border); border-radius: 9px; padding: .6rem .8rem; font-size: .88rem; color: var(--text);
  background-color: #fff;
}
.form-control:focus, .form-select:focus {
  border-color: var(--primary); box-shadow: 0 0 0 3px rgba(var(--primary-rgb), .12);
}
.form-control::placeholder { color: #aeb4be; }
.input-group-text { background: #f3f4f6; border-color: var(--border); color: var(--text-muted); font-size: .85rem; }
.form-check-input:checked { background-color: var(--primary); border-color: var(--primary); }
.form-switch .form-check-input:checked { background-color: var(--primary); border-color: var(--primary); }

/* Filter toolbar */
.toolbar { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; margin-bottom: 16px; }
.toolbar .search-box { position: relative; flex: 1; min-width: 200px; }
.toolbar .search-box i { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--text-soft); }
.toolbar .search-box input { padding-left: 36px; }

/* Progress */
.progress { height: 8px; background: #eef0f3; border-radius: 30px; }
.progress-bar { background: var(--primary); border-radius: 30px; }
.progress-bar.gold { background: var(--accent); }
.progress-bar.green { background: var(--success); }
.progress-sm { height: 6px; }

/* Modal */
.modal-content { border: 0; border-radius: 16px; box-shadow: var(--shadow-lg); overflow: hidden; }
.modal-header { border-bottom: 1px solid var(--border-soft); padding: 18px 22px; }
.modal-header .modal-title { font-weight: 700; font-size: 1.08rem; }
.modal-body { padding: 22px; }
.modal-footer { border-top: 1px solid var(--border-soft); padding: 16px 22px; }

.modal-dialog-scrollable { height: calc(100% - 1rem); }
.modal-dialog-scrollable .modal-content { max-height: 100%; min-height: 0; display: flex; flex-direction: column; }
.modal-dialog-scrollable .modal-content > form { display: flex; flex-direction: column; min-height: 0; flex: 1 1 auto; overflow: hidden; }
.modal-dialog-scrollable .modal-body { overflow-y: auto; flex: 1 1 auto; min-height: 0; }
.modal-dialog-scrollable .modal-footer { flex-shrink: 0; }
.modal-dialog-scrollable.modal-dialog-centered { max-height: calc(100% - 1rem); }

/* Alerts / banners */
.alert { border: 0; border-radius: 12px; border-left: 4px solid transparent; font-size: .86rem; }
.alert-soft-danger { background: var(--primary-soft); color: #8a1214; border-left-color: var(--primary); }
.alert-soft-warning { background: rgba(230,168,23,.12); color: #8a6500; border-left-color: var(--accent); }
.alert-soft-success { background: rgba(31,157,85,.1); color: #146c3a; border-left-color: var(--success); }
.alert-soft-info { background: rgba(43,108,176,.08); color: #1d4f8a; border-left-color: var(--info); }

.highlight-panel {
  background: var(--accent-soft);
  border-left: 4px solid var(--accent);
  border-radius: 10px; padding: 14px 16px;
}
.result-line { border: 1px solid var(--border); border-radius: 10px; padding: 13px 16px; }
.result-line .rl-label { font-size: .78rem; color: var(--text-muted); }
.result-line .rl-value { font-size: 1.25rem; font-weight: 700; color: var(--text); }

/* Pagination */
.pagination { gap: 4px; margin: 0; flex-wrap: wrap; }
.page-link { border: 1px solid var(--border); border-radius: 8px !important; color: var(--text); font-size: .84rem; padding: .42rem .7rem; }
.page-link:hover { background: var(--primary-soft); color: var(--primary); border-color: var(--primary-soft); }
.page-item.active .page-link { background: var(--primary); border-color: var(--primary); color: #fff; }
.page-item.disabled .page-link { color: var(--text-soft); }

/* Footer */
.app-footer {
  border-top: 1px solid var(--border);
  padding: 16px 22px; background: var(--card);
  display: flex; align-items: center; justify-content: space-between; gap: 10px; flex-wrap: wrap;
  font-size: .8rem; color: var(--text-muted); margin-top: auto;
}
.app-footer a { color: var(--text-muted); }
.app-footer a:hover { color: var(--primary); }

/* Charts */
.chart-box { position: relative; width: 100%; }
.chart-h-sm { height: 220px; }
.chart-h-md { height: 280px; }
.chart-h-lg { height: 320px; }

/* Misc */
.divider { height: 1px; background: var(--border-soft); margin: 16px 0; }
.tag-chip { display: inline-flex; align-items: center; gap: 5px; background: #f1f3f5; color: #4b5563; border-radius: 20px; padding: 3px 10px; font-size: .74rem; font-weight: 500; }
.section-label { font-size: .72rem; text-transform: uppercase; letter-spacing: .1em; color: var(--text-soft); font-weight: 700; margin-bottom: 10px; }
.activity-item { display: flex; gap: 12px; padding: 11px 0; border-bottom: 1px solid var(--border-soft); }
.activity-item:last-child { border-bottom: 0; }
.activity-ic { width: 34px; height: 34px; flex: 0 0 34px; border-radius: 9px; display: grid; place-items: center; font-size: 1rem; }
.timeline { position: relative; padding-left: 24px; }
.timeline::before { content: ""; position: absolute; left: 7px; top: 4px; bottom: 4px; width: 2px; background: var(--border); }
.timeline-item { position: relative; padding-bottom: 16px; }
.timeline-item::before { content: ""; position: absolute; left: -21px; top: 4px; width: 12px; height: 12px; border-radius: 50%; background: #fff; border: 3px solid var(--primary); }
.timeline-item.done::before { background: var(--primary); }
.timeline-item.gold::before { border-color: var(--accent); }

/* Login page background mask */
.backdrop { position: fixed; inset: 0; background: rgba(20, 8, 9, .55); z-index: 1040; display: none; }
.backdrop.show { display: block; }

/* Responsive */
@media (max-width: 991.98px) {
  .sidebar { transform: translateX(-100%); }
  .sidebar.open { transform: translateX(0); }
  .main { margin-left: 0; }
  .topbar .hamburger { display: inline-grid; place-items: center; }
  .topbar__profile .p-meta { display: none; }
}
@media (max-width: 575.98px) {
  .page { padding: 16px; }
  .page-title { font-size: 1.28rem; }
  .topbar { padding: 0 14px; gap: 8px; }
  .topbar__search { max-width: none; }
  .stat-card .stat-value { font-size: 1.7rem; }
}

/* Print (reports / invoices) */
@media print {
  .sidebar, .topbar, .app-footer, .no-print { display: none !important; }
  body.modal-open .page > :not(.modal.show), body.modal-open .toast-container, body.modal-open .modal-backdrop { display: none !important; }
  body.modal-open > :not(.app):not(.modal.show) { display: none !important; }
  body.modal-open .modal.show { position: static; display: block !important; overflow: visible !important; }
  body.modal-open .modal.show .modal-dialog { max-width: 100%; margin: 0; transform: none !important; height: auto; min-height: 0; display: block; }
  body.modal-open, body.modal-open .main, body.modal-open .modal.show .modal-content { background: #fff !important; }
  body.modal-open .modal.show .modal-content { border: 0; box-shadow: none; max-height: none; }
  body.modal-open .modal.show .modal-body { overflow: visible !important; }
  body.modal-open .modal.show .modal-header, body.modal-open .modal.show .modal-footer { display: none !important; }
  .main { margin-left: 0; }
  .page { padding: 0; }
  .card { box-shadow: none; border: 1px solid #ddd; }
}

/* Login page */
.login-wrap { min-height: 100vh; display: flex; }
.login-aside {
  flex: 1.15;
  position: relative;
  background:
    linear-gradient(150deg, rgba(122,16,18,.92) 0%, rgba(138,18,20,.86) 45%, rgba(110,15,17,.94) 100%),
    url("../assets/img/login-bg.svg");
  background-size: cover; background-position: center;
  color: #fff; padding: 56px;
  display: flex; flex-direction: column; justify-content: space-between;
  overflow: hidden;
}
.login-aside::after {
  content: ""; position: absolute; right: -120px; bottom: -120px;
  width: 360px; height: 360px; border-radius: 50%;
  background: radial-gradient(circle, rgba(230,168,23,.22) 0%, transparent 70%);
}
.login-aside .la-brand { display: flex; align-items: center; gap: 14px; position: relative; z-index: 2; }
.login-aside .la-brand .brand-name { font-size: 1.6rem; font-weight: 800; letter-spacing: .04em; }
.login-aside .la-brand .brand-sub { font-size: .62rem; letter-spacing: .16em; color: rgba(255,255,255,.8); }
.login-aside .la-hero { position: relative; z-index: 2; max-width: 480px; }
.login-aside .la-hero h1 { font-size: 2.5rem; font-weight: 800; line-height: 1.12; letter-spacing: -.02em; }
.login-aside .la-hero p { color: rgba(255,255,255,.85); font-size: 1rem; margin-top: 14px; }
.login-aside .la-feat { display: flex; gap: 22px; margin-top: 28px; position: relative; z-index: 2; flex-wrap: wrap; }
.login-aside .la-feat .lf { display: flex; align-items: center; gap: 9px; font-size: .86rem; }
.login-aside .la-feat .lf i { color: var(--accent); font-size: 1.2rem; }
.login-aside .la-foot { font-size: .76rem; color: rgba(255,255,255,.62); position: relative; z-index: 2; }

.login-form-side {
  flex: 1; background: var(--card); display: flex; align-items: center; justify-content: center; padding: 40px;
}
.login-card { width: 100%; max-width: 392px; }
.login-card .lc-logo { width: 56px; height: 56px; margin-bottom: 18px; }
.login-card h2 { font-size: 1.55rem; font-weight: 700; }
.login-card .lc-sub { color: var(--text-muted); font-size: .9rem; margin-bottom: 26px; }
.login-card .form-control { padding: .72rem .9rem; }
.login-card .pw-toggle { cursor: pointer; }
.login-divider { display: flex; align-items: center; gap: 12px; color: var(--text-soft); font-size: .76rem; margin: 22px 0; }
.login-divider::before, .login-divider::after { content: ""; flex: 1; height: 1px; background: var(--border); }
.sso-btn { border: 1px solid var(--border); background: #fff; border-radius: 9px; padding: .6rem; font-weight: 500; font-size: .84rem; color: var(--text); width: 100%; display: inline-flex; align-items: center; justify-content: center; gap: 8px; }
.sso-btn:hover { background: #f7f8fa; }

@media (max-width: 900px) {
  .login-aside { display: none; }
}

.seg-toggle .btn { border:1px solid var(--border); background:#fff; color:var(--text-muted); font-weight:600; }
.seg-toggle .btn:hover { color:var(--primary); background:#fff; }
.seg-toggle .btn.active { background:var(--primary); border-color:var(--primary); color:#fff; }
.seg-toggle .btn.active:hover { color:#fff; }

.stock-list { max-height:240px; overflow-y:auto; }
.stock-list .sl-item { display:flex; align-items:center; justify-content:space-between; gap:10px;
  padding:10px 4px; border-bottom:1px solid var(--border); }
.stock-list .sl-item:last-child { border-bottom:0; }
.stock-list .sl-name { font-weight:500; font-size:.9rem; color:var(--text); }
.stock-list .sl-sub { font-size:.76rem; color:var(--text-muted); }
.stock-list .sl-qty { font-weight:700; font-size:.9rem; white-space:nowrap; }
.stock-empty { padding:18px; text-align:center; color:var(--text-muted); font-size:.85rem; }

@keyframes highlight-flash-kf {
  0%   { box-shadow: 0 0 0 3px rgba(230,168,23,.55); }
  100% { box-shadow: 0 0 0 0 rgba(230,168,23,0); }
}
.highlight-flash { animation: highlight-flash-kf 1.8s ease-out; border-radius: 14px; }

/* Projects gallery view */
.proj-card { background:var(--card); border:1px solid var(--border); border-radius:14px; padding:18px; height:100%;
  transition:transform .2s ease, box-shadow .2s ease, border-color .2s ease; }
.proj-card:hover { transform:translateY(-3px); box-shadow:var(--shadow-lg); border-color:transparent; }
.proj-card .pc-head { display:flex; align-items:flex-start; justify-content:space-between; gap:8px; margin-bottom:6px; }
.proj-card .pc-name { font-weight:600; font-size:.98rem; line-height:1.25; }
.proj-card .pc-id { font-size:.72rem; color:var(--text-muted); }
.proj-card .pc-cust { font-size:.82rem; color:var(--text-muted); margin-bottom:12px; }
.proj-card .pc-meta { display:flex; align-items:center; justify-content:space-between; margin-top:12px; font-size:.8rem; color:var(--text-muted); }

@media (max-width: 991.98px) {
  .sidebar {
    width: 82%;
    max-width: 320px;
    height: 100vh;
    overflow-y: auto;
    z-index: 1050;
  }
  .backdrop.show { z-index: 1040; }

  .stat-card { padding: 18px; }
  .stat-card .stat-value { font-size: 1.85rem; }

  .forecast-grid > * { min-width: 0; }
}

@media (max-width: 575.98px) {

  .topbar__search { display: none; }
  .topbar { padding: 0 12px; }
  .topbar__profile .p-avatar { margin-right: 4px; }

  .btn { padding: .58rem .9rem; }
  .form-control, .form-select { padding: .68rem .8rem; font-size: 1rem; }
  input, select, textarea { font-size: 16px !important; }

  .modal-dialog { margin: 0; min-height: 100vh; }
  .modal-content { border-radius: 0; min-height: 100vh; }
  .modal-dialog-scrollable { height: 100vh; min-height: 100vh; max-height: 100vh; }
  .modal-dialog-scrollable .modal-content { min-height: 0; height: 100vh; max-height: 100vh; }

  .table-responsive .table th,
  .table-responsive .table td { padding: .55rem .55rem; font-size: .88rem; }

  /* Dashboard cards stack full width */
  .kpi-row > [class*="col-"] { margin-bottom: 12px; }

  #fcMAE, #fcRMSE, #fcMAPE, #fcR2 { font-size: 1.15rem; }
}

@media (max-width: 575.98px) {
  .login-form-side { padding: 24px 20px; }
  .login-card { max-width: 100%; }
  .login-card h2 { font-size: 1.35rem; }
  .card-title-row .seg-toggle,
  .card-title-row .btn-group { width: 100%; }
  .card-title-row .seg-toggle .btn,
  .card-title-row .btn-group .btn { flex: 1 1 0; padding-left: 6px; padding-right: 6px; font-size: .8rem; }
}

@media (hover: none) and (pointer: coarse) {
  .nav-link, .dropdown-item, .btn { min-height: 44px; }
  .sidebar__nav .nav-link { padding: .8rem 1rem; }
}

.item-search-results {
  display: none;
  position: absolute;
  z-index: 1070;
  left: 0; right: 0;
  top: 100%;
  margin-top: 2px;
  max-height: 220px;
  overflow-y: auto;
  background: #fff;
  border: 1px solid var(--border, #dee2e6);
  border-radius: 8px;
  box-shadow: var(--shadow-lg, 0 8px 24px rgba(0,0,0,.12));
}
.item-search-results.show { display: block; }
.item-search-results .isr-item {
  padding: 8px 12px;
  cursor: pointer;
  font-size: .9rem;
}
.item-search-results .isr-item:hover,
.item-search-results .isr-item.active {
  background: var(--bg-soft, #f5f5f5);
}
.item-search-results .isr-empty {
  padding: 10px 12px;
  font-size: .85rem;
  color: var(--text-muted-2, #888);
}
.item-search-results .isr-item--out {
  background: rgba(220, 53, 69, .08);
}
.item-search-results .isr-item--out:hover,
.item-search-results .isr-item--out.active {
  background: rgba(220, 53, 69, .16);
}
.item-search-results .isr-item--out .small {
  color: var(--danger, #dc3545);
  font-weight: 500;
}
.item-search-results .isr-item--other {
  border-top: 1px solid var(--border, #dee2e6);
  color: var(--primary);
}
.item-search-results .isr-item--other:hover,
.item-search-results .isr-item--other.active {
  background: var(--primary-soft, #f5f5f5);
}

.chat-fab {
  position: fixed; right: 22px; bottom: 22px; z-index: 1040;
  width: 56px; height: 56px; border: 0; border-radius: 50%;
  background: var(--primary); color: #fff; font-size: 1.45rem;
  display: flex; align-items: center; justify-content: center;
  box-shadow: 0 6px 18px rgba(var(--primary-rgb), .38);
  cursor: pointer; transition: transform .15s ease, background .15s ease;
}
.chat-fab:hover { background: var(--primary-dark); transform: translateY(-1px); }
.chat-fab:focus-visible { outline: 3px solid rgba(var(--accent-rgb), .6); outline-offset: 2px; }
.chat-badge {
  position: absolute; top: -4px; right: -4px; min-width: 22px; height: 22px; padding: 0 6px;
  border-radius: 11px; background: var(--accent); color: #1f2329;
  font-size: .72rem; font-weight: 700; line-height: 22px; text-align: center;
  border: 2px solid #fff;
}
.chat-panel {
  position: fixed; right: 22px; bottom: 90px; z-index: 1040;
  width: 360px; max-width: calc(100vw - 24px); height: min(520px, calc(100vh - 120px));
  background: var(--card); border: 1px solid var(--border); border-radius: 14px;
  box-shadow: 0 12px 38px rgba(0, 0, 0, .22);
  display: none; flex-direction: column; overflow: hidden;
}
.chat-panel.open { display: flex; }
.chat-head {
  background: var(--primary); color: #fff; padding: 12px 14px;
  display: flex; align-items: center; gap: 10px; flex: 0 0 auto;
}
.chat-head .chat-title { font-weight: 600; font-size: .98rem; line-height: 1.2; flex: 1; min-width: 0; }
.chat-head .chat-sub { font-size: .72rem; font-weight: 400; opacity: .85; }
.chat-head button {
  background: transparent; border: 0; color: #fff; font-size: 1.15rem; padding: 2px 6px; border-radius: 6px; cursor: pointer;
}
.chat-head button:hover { background: rgba(255, 255, 255, .15); }
.chat-body { flex: 1 1 auto; overflow-y: auto; background: var(--bg); }
.chat-empty, .chat-note { padding: 28px 18px; text-align: center; color: var(--text-muted); font-size: .86rem; }
.chat-note { color: var(--danger); }
.chat-contact {
  display: flex; gap: 10px; align-items: center; width: 100%; text-align: left;
  padding: 10px 14px; background: var(--card); border: 0; border-bottom: 1px solid var(--border-soft); cursor: pointer;
}
.chat-contact:hover { background: var(--primary-soft); }
.chat-avatar {
  flex: 0 0 38px; width: 38px; height: 38px; border-radius: 50%;
  background: var(--accent); color: #1f2329; font-weight: 700;
  display: flex; align-items: center; justify-content: center;
}
.chat-contact .chat-meta { flex: 1; min-width: 0; }
.chat-contact .chat-name { font-weight: 600; font-size: .9rem; color: var(--text); display: flex; justify-content: space-between; gap: 8px; }
.chat-contact .chat-time { font-weight: 400; font-size: .7rem; color: var(--text-soft); white-space: nowrap; }
.chat-contact .chat-role { font-size: .72rem; color: var(--text-soft); }
.chat-contact .chat-last { font-size: .8rem; color: var(--text-muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.chat-contact.has-unread .chat-last { color: var(--text); font-weight: 600; }
.chat-unread {
  flex: 0 0 auto; min-width: 20px; height: 20px; padding: 0 6px; border-radius: 10px;
  background: var(--primary); color: #fff; font-size: .7rem; font-weight: 700; line-height: 20px; text-align: center;
}
.chat-thread { display: flex; flex-direction: column; gap: 6px; padding: 12px; }
.chat-msg {
  max-width: 82%; padding: 7px 11px; border-radius: 14px; font-size: .88rem; line-height: 1.35;
  white-space: pre-wrap; overflow-wrap: anywhere; background: var(--card); color: var(--text);
  border: 1px solid var(--border); align-self: flex-start; border-bottom-left-radius: 4px;
}
.chat-msg.mine {
  align-self: flex-end; background: var(--primary); color: #fff; border-color: var(--primary);
  border-bottom-left-radius: 14px; border-bottom-right-radius: 4px;
}
.chat-msg .chat-ts { display: block; font-size: .66rem; opacity: .7; margin-top: 2px; text-align: right; }
.chat-compose { flex: 0 0 auto; display: flex; gap: 8px; align-items: flex-end; padding: 10px; background: var(--card); border-top: 1px solid var(--border); }
.chat-compose textarea {
  flex: 1; resize: none; border: 1px solid var(--border); border-radius: 10px; padding: 8px 10px;
  font-size: .88rem; max-height: 96px; font-family: inherit;
}
.chat-compose textarea:focus { outline: none; border-color: var(--primary); box-shadow: 0 0 0 3px rgba(var(--primary-rgb), .15); }
.chat-compose button {
  flex: 0 0 auto; width: 38px; height: 38px; border: 0; border-radius: 50%;
  background: var(--primary); color: #fff; font-size: 1rem; cursor: pointer;
}
.chat-compose button:disabled { background: #c9ccd3; cursor: not-allowed; }
.chat-err { padding: 4px 12px 0; font-size: .75rem; color: var(--danger); background: var(--card); }
@media (max-width: 576px) {
  .chat-fab { right: 14px; bottom: 14px; }
  .chat-panel { right: 12px; bottom: 80px; width: calc(100vw - 24px); height: min(70vh, calc(100vh - 100px)); }
}
@media print { .chat-fab, .chat-panel { display: none !important; } }

/* Theme: compact tables */
html.tbl-compact .table > :not(caption) > * > * { padding-top: .45rem; padding-bottom: .45rem; }
html:not(.tbl-compact) .table > :not(caption) > * > * { padding-top: .85rem; padding-bottom: .85rem; }

/* Theme: collapsible sidebar */
html.sb-collapsible .topbar .hamburger { display: inline-grid; place-items: center; }
@media (min-width: 992px) {
  .sidebar, .main { transition: width .2s, min-width .2s, margin-left .2s; }
  html.sb-mini .sidebar { width: 78px; min-width: 78px; }
  html.sb-mini .main { margin-left: 78px; }
  html.sb-mini .sidebar__brand { justify-content: center; padding-left: 0; padding-right: 0; }
  html.sb-mini .sidebar__brand > div,
  html.sb-mini .sidebar__user > div:not(.avatar-gold),
  html.sb-mini .nav-section,
  html.sb-mini .sidebar__nav .nav-link span { display: none; }
  html.sb-mini .sidebar__user { justify-content: center; margin: 4px 10px 14px; padding: 8px 0; }
  html.sb-mini .sidebar__nav { padding: 4px 10px; }
  html.sb-mini .sidebar__nav .nav-link { justify-content: center; padding: 11px 0; }
  html.sb-mini .sidebar__nav .nav-link .badge { display: inline-block !important; position: absolute; transform: translate(14px, -10px); font-size: .55rem; }
  html.sb-mini .sidebar__nav .nav-link .badge.d-none { display: none !important; }
  html.sb-mini .sidebar__footer { padding: 12px 10px 18px; }
  html.sb-mini .btn-back-system { font-size: 0; padding: 10px 0; }
  html.sb-mini .btn-back-system i { font-size: 1rem; margin: 0 !important; }
}

/* KPI tiles */
.stat-card[data-kpi] { cursor: pointer; transition: transform .12s, box-shadow .15s, outline-color .15s; outline: 2px solid transparent; outline-offset: -2px; }
.stat-card[data-kpi]:hover { transform: translateY(-2px); box-shadow: var(--shadow-lg); }
.stat-card[data-kpi].is-selected { outline-color: var(--primary); }
.stat-card[data-kpi]:focus-visible { outline-color: var(--primary); }

html[data-accent-custom] {
  --primary-soft: color-mix(in srgb, var(--primary) 8%, #fff);
  --primary-tint: color-mix(in srgb, var(--primary) 12%, #fff);
}

/* Theme: dark mode */
html[data-bs-theme="dark"] {
  --bg:          #0f1115;
  --card:        #171a21;
  --text:        #e6e8ec;
  --text-muted:  #a3a9b6;
  --text-soft:   #8b91a0;
  --border:      #2a2f3a;
  --border-soft: #222631;
  --primary-soft: color-mix(in srgb, var(--primary) 18%, #171a21);
  --primary-tint: color-mix(in srgb, var(--primary) 24%, #171a21);
  --accent-soft:  color-mix(in srgb, var(--accent) 14%, #171a21);
  --bg-soft:      #1d212a;
  --shadow:    0 1px 2px rgba(0, 0, 0, .4), 0 6px 18px rgba(0, 0, 0, .35);
  --shadow-lg: 0 10px 34px rgba(0, 0, 0, .55);
  --bs-body-bg: var(--bg);
  --bs-body-color: var(--text);
  --bs-border-color: var(--border);
  --bs-secondary-color: var(--text-muted);
  --bs-tertiary-bg: #1d212a;
  --bs-emphasis-color: #fff;
  color-scheme: dark;
}
html[data-bs-theme="dark"] body { background: var(--bg); color: var(--text); }
html[data-bs-theme="dark"] .card,
html[data-bs-theme="dark"] .stat-card,
html[data-bs-theme="dark"] .modal-content,
html[data-bs-theme="dark"] .dropdown-menu,
html[data-bs-theme="dark"] .topbar,
html[data-bs-theme="dark"] .app-footer,
html[data-bs-theme="dark"] .chat-panel { background: var(--card); color: var(--text); border-color: var(--border); }
html[data-bs-theme="dark"] .table { --bs-table-bg: transparent; --bs-table-color: var(--text); --bs-table-striped-bg: #1b1f27; --bs-table-hover-bg: #1d212a; color: var(--text); }
html[data-bs-theme="dark"] .table > tbody tr:hover,
html[data-bs-theme="dark"] .dp-item:hover,
html[data-bs-theme="dark"] .topbar__profile:hover { background: #1d212a; }
html[data-bs-theme="dark"] .table-soft > thead th,
html[data-bs-theme="dark"] .input-group-text,
html[data-bs-theme="dark"] .btn-light-2,
html[data-bs-theme="dark"] .tag-chip { background: #1d212a; color: var(--text); border-color: var(--border); }
html[data-bs-theme="dark"] .form-control,
html[data-bs-theme="dark"] .form-select,
html[data-bs-theme="dark"] .topbar__search input { background-color: #12151b; color: var(--text); border-color: var(--border); }
html[data-bs-theme="dark"] .form-control:focus,
html[data-bs-theme="dark"] .form-select:focus,
html[data-bs-theme="dark"] .topbar__search input:focus { background-color: #12151b; color: var(--text); }
html[data-bs-theme="dark"] .form-control::placeholder { color: var(--text-soft); }
html[data-bs-theme="dark"] .form-control:disabled,
html[data-bs-theme="dark"] .form-control[readonly] { background-color: #1d212a; color: var(--text-muted); }
html[data-bs-theme="dark"] .seg-toggle .btn,
html[data-bs-theme="dark"] .seg-toggle .btn:hover,
html[data-bs-theme="dark"] .sso-btn,
html[data-bs-theme="dark"] .pill-chip,
html[data-bs-theme="dark"] .page-link { background: #1d212a; color: var(--text); border-color: var(--border); }
html[data-bs-theme="dark"] .seg-toggle .btn.active,
html[data-bs-theme="dark"] .page-item.active .page-link { background: var(--primary); border-color: var(--primary); color: #fff; }
html[data-bs-theme="dark"] .text-muted-2 { color: var(--text-muted) !important; }
html[data-bs-theme="dark"] .text-dark { color: var(--text) !important; }
html[data-bs-theme="dark"] .bg-white,
html[data-bs-theme="dark"] .bg-light { background-color: var(--card) !important; }
html[data-bs-theme="dark"] .border,
html[data-bs-theme="dark"] .border-top,
html[data-bs-theme="dark"] .border-bottom { border-color: var(--border) !important; }
html[data-bs-theme="dark"] .btn-close { filter: invert(1) grayscale(100%) brightness(200%); }
html[data-bs-theme="dark"] .alert { border-color: var(--border); }
html[data-bs-theme="dark"] .list-group-item { background: var(--card); color: var(--text); border-color: var(--border); }
html[data-bs-theme="dark"] .nav-pills .nav-link:not(.active) { color: var(--text); }

.nav-pills .nav-link.active, .nav-pills .show > .nav-link { background: var(--primary); color: #fff; }
.nav-pills .nav-link { color: var(--text); }

/* Chart legend list */
.legend-list { list-style: none; margin: 0; padding: 0; max-height: 300px; overflow-y: auto; }
.legend-list li + li { margin-top: 2px; }
.legend-item { display: flex; align-items: center; gap: 10px; width: 100%; text-align: left; background: transparent; border: 0; border-radius: 8px; padding: 6px 8px; font-size: .8rem; color: var(--text); }
.legend-item:hover { background: var(--bg); }
.legend-item.is-off { color: var(--text-soft); }
.legend-item.is-off .legend-swatch { opacity: .25; }
.legend-item.is-off .legend-name { text-decoration: line-through; }
.legend-wrap { display: flex; flex-wrap: wrap; gap: 2px 4px; max-height: none; overflow: visible; }
.legend-wrap li + li { margin-top: 0; }
.legend-wrap .legend-item { width: auto; padding: 4px 8px; }
.legend-swatch { width: 12px; height: 12px; border-radius: 3px; flex: 0 0 12px; }
.fc-row { cursor: pointer; }
.fc-row.is-active > td { background: var(--primary-soft) !important; }

/* Customer support */
.support-wrap { display: grid; grid-template-columns: 340px 1fr; min-height: 560px; height: calc(100vh - 330px); max-height: 760px; }
.support-list { border-right: 1px solid var(--border); display: flex; flex-direction: column; min-height: 0; }
.support-items { flex: 1; overflow-y: auto; }
.support-item { display: block; width: 100%; text-align: left; background: var(--card); border: 0; border-bottom: 1px solid var(--border-soft); padding: 11px 14px; color: var(--text); }
.support-item:hover { background: var(--bg); }
.support-item.active { background: var(--primary-soft); box-shadow: inset 3px 0 0 var(--primary); }
.support-item .si-top { display: flex; justify-content: space-between; gap: 8px; font-size: .9rem; font-weight: 600; }
.support-item .si-time { font-size: .7rem; font-weight: 400; color: var(--text-soft); white-space: nowrap; }
.support-item .si-sub { font-size: .74rem; color: var(--text-soft); margin: 1px 0 3px; }
.support-item .si-last { font-size: .8rem; color: var(--text-muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.support-item.has-unread .si-last { color: var(--text); font-weight: 600; }
.support-thread { display: flex; flex-direction: column; min-height: 0; min-width: 0; }
.support-placeholder { margin: auto; text-align: center; color: var(--text-soft); font-size: .9rem; }
.support-placeholder i { font-size: 2.4rem; display: block; margin-bottom: 8px; }
.support-head { padding: 14px 18px; border-bottom: 1px solid var(--border); display: flex; flex-wrap: wrap; gap: 10px; align-items: flex-start; justify-content: space-between; }
.support-info { display: flex; flex-wrap: wrap; gap: 4px 16px; font-size: .8rem; color: var(--text-muted); margin-top: 4px; }
.support-info a { color: inherit; }
.support-msgs { flex: 1; overflow-y: auto; background: var(--bg); padding: 16px 18px; display: flex; flex-direction: column; gap: 6px; }
.support-msg { max-width: 72%; padding: 8px 12px; border-radius: 14px; font-size: .88rem; line-height: 1.4; white-space: pre-wrap; overflow-wrap: anywhere; background: var(--card); border: 1px solid var(--border); align-self: flex-start; border-bottom-left-radius: 4px; }
.support-msg.staff { align-self: flex-end; background: var(--primary); color: #fff; border-color: var(--primary); border-bottom-left-radius: 14px; border-bottom-right-radius: 4px; }
.support-msg .sm-meta { display: block; font-size: .68rem; opacity: .75; margin-top: 3px; text-align: right; }
.support-day { align-self: center; font-size: .72rem; color: var(--text-soft); margin: 6px 0 2px; }
.support-compose { display: flex; gap: 8px; align-items: flex-end; padding: 12px 14px; border-top: 1px solid var(--border); background: var(--card); }
.support-compose textarea { flex: 1; resize: none; max-height: 140px; }
.support-note { font-size: .8rem; color: var(--text-muted); padding: 10px 16px; border-top: 1px solid var(--border); background: var(--card); }
@media (max-width: 991.98px) {
  .support-wrap { grid-template-columns: 1fr; height: auto; max-height: none; }
  .support-list { border-right: 0; border-bottom: 1px solid var(--border); max-height: 320px; }
  .support-thread { min-height: 480px; }
}
body:has(.chat-fab) .support-compose { padding-right: 88px; }